Privacy Policy

PNS Graphics is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with applicable Australian privacy laws.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via our website or email

  • Submit an enquiry or request a quote

  • Place an order or engage our services

  • Communicate with us for support or information

The information collected may include your name, business name, email address, phone number, delivery address, and any other details relevant to your enquiry or transaction.

How We Use Your Information

We use personal information for purposes including:

  • Responding to enquiries and requests

  • Providing products, services, and support

  • Processing orders and arranging delivery

  • Communicating updates related to your enquiry or purchase

  • Improving our website, services, and customer experience

We only collect and use personal information where it is reasonably necessary for our business operations.

Disclosure of Personal Information

PNS Graphics does not sell, rent, or trade personal information to third parties.

We may disclose personal information to trusted third parties where necessary to operate our business, including:

  • Freight and logistics providers

  • Payment processors

  • IT service providers

These third parties are only provided with the information required to perform their services and are expected to handle personal data securely.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal data is stored securely and accessed only by authorised personnel.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not personally identify users but may collect anonymous information such as browser type or pages visited.

You may choose to disable cookies through your browser settings if preferred.

Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date. Requests can be made by contacting us using the details below.

Third-Party Links

Our website may contain links to external websites. PNS Graphics is not responsible for the privacy practices or content of third-party sites and encourages users to review their privacy policies separately.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Updates will be effective once published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

PNS Graphics
Email: info@pnsgraphics.com.au
Phone: +61 3 9729 9132